Shipping & Payment Info

Shipping & Payment Information

Getting Your Order to You:

We are excited to get your order on its way! We offer various shipping options to meet your needs within the continental USA and internationally.

Shipping Zones:

• All orders in the continental are shipped at no charge US. Outside this area, it will be disclosed at checkout.
• Domestic: We primarily ship throughout the continental USA using UPS, USPS, and FedEx. Shipping costs are calculated based on the weight and destination of your order.
• International: We ship to North America, The UK, The EU, and Australia using carriers provided by our fulfillment suppliers. International shipping costs are also calculated based on the weight and destination of your order and may include additional customs fees.

Shipping Costs:

You can see the estimated shipping cost for your order during checkout before you place your order. You'll also find a detailed breakdown of shipping charges in your order confirmation email.

Returns & Exchanges:

We want you to be happy with your purchase! If you need to return or exchange an item, you can do so within [Number] days of receiving your order. Please take a look at our detailed returns and exchange policy for more information:

Damages & Lost Packages:

In the unfortunate event that your package arrives damaged or is lost in transit, don't hesitate to contact us within 10 days of receiving your order. We'll be happy to help you file a claim with the carrier and get you a replacement or refund.

Order Processing & Delivery Times:

Orders are typically processed within [Number] business days of being placed. Delivery times will vary depending on your chosen shipping method and location. You can find estimated delivery times during checkout and on your order confirmation email.

Payment Options:

We accept the following payment methods:

• Credit/Debit Cards: We accept all major credit and debit cards.

Payment Requirements & Instructions:

Please make sure you enter your billing information accurately to avoid any delays in processing your order. All transactions are securely processed through Stripe. If you have any questions about payment, please contact us at sale@marchandize.com.

Contact Us:

For any questions regarding shipping, returns, payments, or your order in general, please don't hesitate to contact us:

• Email: sales@marchandize.com]
• Live Chat: [Link to live chat, if available]

We're here to help make your shopping experience with us as smooth and satisfying as possible!